International Registered Mail

Documents can be reliably sent as registered international mail. The post office is responsible for these consignments from the moment of posting until delivery.

Benefits of the service

  • High-quality, fast, and reliable service.
  • You can take advantage of a wide range of additional services.
  • Affordable price.

Product parameters

Yes

Send a shipment, Postal receipt, all types of paper postal receipts, Electronic postal receipt and, for contract customers, Online Submission or API interface.

Yes

The post office is liable for damage caused by loss of a shipment and will pay compensation of CZK 917 in the event of loss. The post office is liable for damage caused by damage to or loss of the contents of a shipment up to CZK 908.

2 kg (the weight is determined to the nearest 10 g upon posting).

14 × 9 cm

Maximum length 60 cm, the sum of all three dimensions of the shipment must not exceed 90 cm.

More detailed information about the service itself can be found in the Postal Conditions of Česká pošta, s.p. – Basic Postal Services (Article 118 et seq.). 

 Information specific to each country of destination can be found in the Postal Conditions of Česká pošta, s.p. – International Conditions. 

Price list

International Registered Mail

50 g
125.00 CZK
100 g
152.00 CZK
250 g
196.00 CZK
500 g
239.00 CZK
1000 g
340.00 CZK
2000 g
517.00 CZK

50 g
125.00 CZK
100 g
152.00 CZK
250 g
199.00 CZK
500 g
242.00 CZK
1000 g
343.00 CZK
2000 g
520.00 CZK

50 g
131.00 CZK
100 g
160.00 CZK
250 g
220.00 CZK
500 g
295.00 CZK
1000 g
445.00 CZK
2000 g
711.00 CZK

Discount

Discount for electronic submission of complete mailing details for Registered Mail and Insured Mail, and for Standard Mail outside the EU weighing over 50 g – 8 CZK
Want to know how much you will pay for your shipment? Use the shipment calculator shipment calculator.

Method of payment

Cash, credit card upon submission or postage stamps, and additionally for contractual customers by franking machine, cashless payment of postal services or bank transfer.

Submission

  • The shipment can be submitted at the post office or to an authorized postal worker.
  • The sender's address must be indicated in the upper left quarter, supplemented with the name of the Czech Republic in an internationally recognized language (e.g., Czech Republic, Tschechische Republik, etc.).
  • The sender fills in the pre-printed Postage Slip, Postage Sheet in electronic or paper form, or submits the data electronically via the Send Shipment, Online Submission applications, or via the API interface. 
  • The post office will confirm the submission of the shipment to the sender in a proof of posting. This takes the form of a Postage Slip or Postage Sheet.
  • The shipment is always transported by priority mail.
  • When posting, the shipment must be marked with a note or sticker saying "Prioritaire".

Delivery 

  • The foreign postal service will deliver the consignment only if the recipient confirms receipt.
  • If the foreign postal service is unable to deliver the consignment, it will return it to the sender without delay and include a note on the consignment stating the reason for the undelivered item.

Information regarding changes to the delivery of delivery receipts for registered mail sent abroad

In some countries, there have been changes to the delivery of delivery receipts for registered mail. Specifically, this applies to postal operators in Germany, Ireland, and the United Kingdom. Below are links where you can obtain proof of delivery of registered mail to the authorized recipient, which serves as a substitute for a returned or incorrectly filled-out delivery receipt.

Germany / https://www.deutschepost.de/de/s/sendungsverfolgung.html

Ireland / https://www.anpost.com/Post-Parcels/Track/Search

Great Britain / https://www.royalmail.com/track-your-item#/tracking-results

If the delivery receipt is not available on the website, does not contain the required information, or the website is currently down, please file a complaint

Claims

You may file a complaint regarding the delivery of a consignment or the failure of the post office to fulfill another obligation at any post office within six months of mailing. The post office will accept the complaint only if the complainant presents the original receipt. For more information, see Claims.

Alternative services

We recommend sending parcels larger than the maximum permitted size as international Insured parcels. If the sender requires the postal service to transport the parcel abroad as quickly as possible, we recommend sending it as an EMS international parcel. 

For contract customers

The postal service offers contract customers:

  • a simpler method of paying for shipments, either on the basis of a prior written agreement on cashless payment for postal services or via a franking machine.
  • collection of shipments directly from the sender's premises, again on the basis of a prior written agreement.

 If you need more detailed information, please contact the Contact Center or call the customer service line.

Download