International Standard Parcel

• The shipment can be submitted at the post office or to an authorized postal employee.
• The post office will confirm the submission of the shipment to the sender:
  • electronically in the case of electronic submission of shipment data via Send Shipment, Electronic Shipping Form, and for contract customers, Online Submission or API interface
  • physically in the case of using shipping documents ( Postal slip či Postal form)
• If customs clearance has not been carried out in advance for the parcel, the post office will act as the direct representative of the sender.
• The sender determines how a Standard Parcel should be handled if it cannot be delivered in the country of destination (mark the address label with "Do not return" or "Return to sender" by economy or priority mail).

 

Packaging requirements

The outer and inner packaging must be appropriate to the nature and weight of the contents, the price, the method and length of transport of the postal item, and the way in which the item will be handled during the provision of the service. More detailed information on packaging requirements for shipments can be found in the Postal Conditions of Česká pošta, s.p. – Basic Postal Services (Article 103).

What cannot be included in a shipment

A Standard Parcel cannot contain any documents addressed to persons other than the addressee or persons living with the addressee, with the exception of archival materials.

The contents of the shipment must not include items listed in the Postal Conditions of Česká pošta, s.p. – Basic Postal Services (Article 102), in particular items which, due to their nature or packaging, may endanger postal employees or the public or soil or damage other shipments. The contents of the shipment must not include valuables. For more information, see Prohibited Contents.

Information on whether a specific item is among those that may not be included in the shipment can also be obtained from the customer service line or by email at info@cpost.cz.

Economy

The sender may request that the service be provided at a reduced price. In such a case, the item will not be transported to its destination abroad by the fastest means.

Priority

In the case of priority mail, priority mail is given priority over other mail within the same service when transporting the mail to its destination abroad. If the sender requests priority service, they shall indicate their request on the address label.