ISO certificates

Česká pošta, s. p., has long provided selected services in accordance with the requirements of standards issued by the International Organization for Standardization (ISO).

Česká pošta, s. p., has long provided selected services in accordance with the requirements of standards issued by the International Organization for Standardization. These are a set of mandatory requirements that the organization undertakes to fulfill in order to obtain and defend its certification.

The above services have been certified according to ISO 9001 - Quality Management System and/or ISO/IEC 27001 - Information Security Management System. Furthermore, certification has been obtained in accordance with BS ISO 15489 - Information and documentation - Document management and Energy management - ISO 50001:2018, resp. ČSN EN ISO 50001:2019.

Česká pošta is striving to further expand its certified areas, and the certificates it has already obtained represent a commitment to its customers.

Records management - BS ISO 15489:2001 standard

Certification area	Certificate number
The organization's document management system, both in analog and electronic form	IC-20160701

Quality certificates – ISO 9001:2015 standard, resp. ČSN EN ISO 9001:2016

Certification area	Certificate number
Provision of services in the following areas: scanning and digitization of documented information, data validation and verification, preparation, processing, and management of paper documents and data, receipt and dispatch of shipments	ISO 9001 TCOX 2024 CZ ISO 9001 TCOX 2024 EN
Provision of services in the field of: large-volume document digitization, scanning, document and data processing, data mining, data validation, data verification, document and data processing and management	2412094721 2412094721
Provision of certification services: Operation of the Public Certification Authority (VCA) Operation of a Qualified Certification Authority (QCA) Operation of the Time Stamp Authority (TSA)	CQS EN ISO 9001:2016 IQNET ISO 9001:2015
Operation and administration of central IT systems	CZ ISO 9001 EN ISO 9001 IQNET ISO 9001
Hybrid Mail Processes: outsourcing of printing and packaging services processing of direct mail, invoicing, statements, reminders data processing, graphic design of documents printing, packaging, and shipping services creation and management of electronic archives from data and documents processing of returned correspondence	ISO 9001 TCOX 2027 CZ ISO 9001 TCOX 2027 EN
Operation of the central address information system and related services. Operation of other electronic services and related services. Document digitization.	ZCU2 QMS ISO 9001:2024 CZ ZCU2 QMS ISO 9001:2024 EN

Information security certificates – ISO/IEC 27001 standard, or ČSN EN ISO/IEC 27001

Certification area	Certificate number
Provision of services in the following areas: scanning and digitization of documented information, data validation and verification, preparation, processing, and management of paper documents and data, receipt and dispatch of shipments	ISO 27001 TCOX 2024 CZ ISO 27001 TCOX 2024 EN
Provision of services in the field of: large-volume document digitization, scanning, document and data processing, data mining, data validation, data verification, document and data processing and management	2412098667 2412098667
Provision of certification services: Operation of the Public Certification Authority (VCA) Operation of a Qualified Certification Authority (QCA) Operation of the Time Stamp Authority (TSA)	CQS EN ISO 27001:2023 CZ CQS EN ISO 27001:2023 IQNET ISO 27001:2022
Operation and administration of central IT systems	CZ ISO 27001 EN ISO 27001 IQNET ISO 27001
Operation of the central address information system and related services. Operation of other electronic services and related services. Document digitization.	ZCU2 ISMS ISO 27001:2024 CZ ZCU2 ISMS ISO 27001:2024 EN
Operation of central processing of the SIPO service (concentrated collection of payments from the population) and related services.	ZCU3 ISMS ISO 27001:2024 CZ ZCU3 ISMS ISO 27001:2024 EN

Energy management – ISO 50001:2018 standard, or ČSN EN ISO 50001:2019

Certification area	Certificate number
Basic postal services provided on the basis of a postal license Other postal and courier services Printing and printing-related activities Preparation of print and digital data Mediation of non-specialized wholesale trade and non-specialized wholesale trade on behalf of others Packaging activities Leasing and management of own real estate Road freight transport	CQS 266/2024 CQS 266/2024 IQNET