International Insured Letter

With the International Insured Letter service, your international consignment with documents will be sent to recipients in special packaging and under increased security measures.

Benefits of the service

  • ​​​​​​​At all post offices – Valuable items abroad (applies to selected countries) can be posted at all post offices or with authorized postal workers.
  • Item valuation – before posting, state the value of the item (declared value) on the item, but this amount may only reach the maximum amount for the country of destination.
  • Peace of mind – the post office is liable for damage caused by loss, damage, or depletion of the contents of a valuable shipment, up to the declared value.

Product parameters

Yes

Send a shipment, Postal receipt, all types of paper postal receipts, Electronic postal receipt and, for contract customers, Online Submission or API interface.

Yes

The post office is liable for damage caused by loss, damage, or reduction in the contents of the shipment, up to the declared value. The maximum Declared Value, which applies separately to each country of destination, is specified in the international terms and conditions.

2,5 g

2 kg (weight is determined to the nearest 1 g upon posting)

In accordance with the size of special security plastic packaging sold by Czechia Post.
C5 format – 16.2 × 22.9 cm (can hold A5 format contents)
C4 format – 22.9 × 32.4 cm (can hold A4 format contents)

In accordance with the size of special security plastic packaging sold by Czechia Post.
C5 format – 16.2 × 22.9 cm (can hold A5 format contents)
C4 format – 22.9 × 32.4 cm (can hold A4 format contents)

Information specific to each country of destination is available in​​​​​​​ Postal conditions of Česká pošta, s.p. – International conditions.

 Information specific to each country of destination can be found in the Postal Terms and Conditions of Česká pošta, s.p. – International Terms and Conditions.

Price list

International Insured Letter

50 g
156.00 CZK
100 g
189.00 CZK
250 g
233.00 CZK
500 g
276.00 CZK
1000 g
377.00 CZK
2000 g
554.00 CZK

50 g
163.00 CZK
100 g
196.00 CZK
250 g
257.00 CZK
500 g
333.00 CZK
1000 g
482.00 CZK
2000 g
748.00 CZK

Discounts

Discount for electronic submission of complete mailing details for registered mail and insured mail and for standard mail outside the EU weighing over 50 g - CZK 8.
Want to know how much you will pay for your shipment?
Use the Shipment calculator.

Method of payment

In cash upon posting or by postage stamps, and additionally for contract customers by franking machine imprint, cashless payment for postal services or bank transfer.

Submission

  • Items can be posted at the post office or with an authorized postal worker.
  • The sender fills in the pre-printed Postage Slip, Postage Sheet in electronic or paper form, or submits the data electronically via the Send shipment, Online Posting applications, or via the API interface. 
  • The post office will confirm the shipment to the sender in the proof of posting. This takes the form of a Postage Slip or Postage Sheet.
  • The shipment is always transported by priority mail.

Delivery 

The shipment will be delivered by the foreign post office only if the recipient confirms receipt.
If the foreign post office is unable to deliver the postal item, it will return it to the sender and indicate on the item the reason why it was not delivered.

Complaints

Complaints regarding delivery of a shipment or failure to fulfill other postal obligations may be filed at any post office within six months of posting. The post office will only accept complaints if the complainant presents the original proof of posting. Further information regarding liability for shipments, which applies separately to each country of destination, is contained in the Postal Conditions of Česká pošta, s.p. – International Conditions

Alternative services

Larger shipments can be sent abroad as International Insured parcels.

For contract customers

Česká pošta offers contractual customers:

  • a simpler method of payment for shipments, either on the basis of a prior written agreement on cashless payment for postal services or via a franking machine.
  • collection of shipments directly from the sender's premises, again on the basis of a prior written agreement.

If you need more detailed information, please contact the Contact Center or call the customer service line.

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