Customer Care for Contract Customers

Balíkovna

If you need assistance with any inquiries regarding products and services under the Balíkovna brand (Balíkovna to pickup points and lockers, Balíkovna to address), please contact our Contract Customer Support Team:

Business hours: Weekdays from 9:00 a.m. to 4:00 p.m.

Česká pošta 

For domestic and international mail and parcels, please feel free to contact us at the ČP Contact Center:

Hours of operation: Weekdays from 8:30 a.m. to 4:00 p.m.