Adam Hőrzenberger is the new head of Balíkovna

Adam Hőrzenberger brings more than 24 years of experience in technology, logistics, and e-commerce to his new role. He has had a successful management career, combining business goals with innovation, product development, and long-term sustainable growth. Thanks to his extensive experience in crisis management, operational process optimization, and the creation of innovative services, he will focus on further modernizing Balíkovna and improving the customer experience across the entire country.

"I believe that Balíkovna has enormous potential to become a truly modern and user-friendly delivery service ecosystem. I want to leverage my experience in combining technology and logistics to bring customers faster, more accessible, and more reliable services, while increasing operational efficiency. My goal is to build a strong, innovative team that will strengthen Balíkovna's position in the market and offer the public a range of new solutions and delivery formats," said Adam Hőrzenberger on his appointment.

In his previous role at Packeta (Zásilkovna), he played a key role in the rapid development of logistics and delivery services, their scaling to European markets, and the digitization of services. Under his leadership, a number of technological and process innovations were introduced, bringing greater efficiency and new features for customers. His ability to establish strategic partnerships, manage multicultural and multidisciplinary teams, and move traditional processes towards digitization has contributed significantly to the growth of the entire holding company.

In his new role, he wants to focus on further modernizing the IT infrastructure, developing the network of pickup points and boxes, and improving user comfort, in particular through easy integration into e-commerce and the introduction of new technologies such as automated logistics systems and digital services based on artificial intelligence. At the same time, he plans to place even greater emphasis on sustainability, both in the area of delivery (e.g., eco-friendly vehicles) and in corporate culture and employee relations.

"Adam is an experienced leader with deep knowledge of the market in which Balíkovna operates. Today, a branch of Balíkové služby was established. This is a planned intermediate step in the overall separation of commercial parcel services from Česká pošta. The new leader of Balíkovna is beginning a new phase for the company. His experience in strengthening the corporate brand will make Balíkovna more attractive to potential strategic investors. Nothing has changed in our long-term plan to separate Balíkovna from the Post Office. Adam's arrival only confirms this path. I wish him much strength and success in his role at the helm of Balíkovna," said Miroslav Štěpán, CEO of Česká pošta.