At delivery

Are you expecting an international consignment?

What’s happening with your consignment once it arrives in the Czech Republic, when cooperation with the addressee is required.

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All trackable services and their codes

Do you know the types of consignments you can track using our Track&Trace application?

Basic information about delivery of mail and money orders

Do you know the conditions for good delivery of consignments and money orders or when the customs clearance of incoming international consignments is to take place?

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Conditions for handover of mail/cash out of money orders

Has somebody asked you to pick up his/her consignment or cash out his/her money order on his/her behalf? Or do you want to designate somebody to do the same on your behalf?

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What to do if you are not at home at the time of delivery

A summary of useful information for addressees who were not at home at the time of delivery.

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