BALÍKOVNA HOME DELIVERY

We will deliver your parcel to your home or office
 

ikona OK    Typically, the delivery takes place the next day
ikona OK    You can track your parcel all the time
ikona OK    Cost-effective addressed parcel delivery

FOR 
SENDERS

FOR
RECIPIENTS

FOR SENDERS

Benefits

 

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Self-service, online, and cost-effective sending of parcels

Prepare your parcel completely online.
Our www.balikovna.cz  application or Balíkovna mobile application will do it for you. 
And the price will not leave your pockets empty!

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Simple COD service without filling in money orders

Just enter the COD amount and the account number where the collected amount is to be sent. That’s all!

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Drop off your parcel almost anywhere, and without queueing up

A Balíkovna outlet waits for you at almost every corner. Choose the 
location, that best suits your needs. You can also use self-service AlzaBoxes, most of which are available 24/7. 

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No need for binoculars

Instead, use our Track and Trace  application. You will find it on our website as well as in the Balíkovna mobile application. You will also be notified by email about the status of your parcel. The driver will call you right before delivery.

 

How to send a parcel

Send us the data online

Use the web application www.balikovna.cz. in the Send parcel section or Balíkovna mobile application. Enter the contact details, COD amount (if required) to be collected from the recipient, and the address to which the parcel is to be sent. Then pay easily through a payment gateway.

TIP: Not sure how to properly package a parcel to get your content safely to the destination? The Instruction for proper packaging of the parcel - only in CZ (pdf, 4MB) wil help you.

Prepare your parcel and print the address label

We will send a parcel recapitulation to your email address. Print the address label attached to the message and glue it directly on the parcel. Drop the parcel off at any Balíkovna.

TIP: Not having a printer? We will print the address label for you. Just write your name, surname, and posting code on the parcel. You will find the posting code in the recapitulation directly in the application or in the message sent to your email address. Drop the parcel off at any Balíkovna located at post office

 

Drop-off locations at any corner

Simply drop off your parcel at any of more than 7,500 Balíkovna outlets. TIt may be your favourite newsagent’s shop across the street or the nearest Balíkovna located at post office (allowing to send the parcel without having the address label) or AlzaBox. That’s all!  We will send a notification of posting to your email address and let the recipient know that they can start looking forward to their parcel arriving.

TIP: You can also send your parcel from self-service AlzaBoxes, most of which are available 24/7.

Pricelist

TAB Ceník Balíkovna na adresu

Registration and login at www.balikovna.cz

The prices are in CZK and apply from 6 October 2023.

 

What’s included?

ikona OK    Declared value up to CZK 50,000
 
ikona OK    Notifications to the addressee and the sender
 
ikona OK   Maximum weight: 15 kg, maximum dimensions: 50x50x50 cm
 

 

Komplet pricelist - only in CZ (pdf, 1MB)

 

Useful links

 

Tracking

You can track the progress of your parcel any time during transportation and delivery.

Tack parcel

Balíkovna information line

If you have a question about Balíkovna services, call us at 218 218 218 or send us an email at pomuzeme@balikovna.cz

 

Sending from a box

Use the self-service boxes to send your parcel. Most of them are available 24/7.

See our instructions for use (pdf, 840kB)

 

 

Parameters

Dimensions Minimum 15x10.5 cm, maximum 50x50x50 cm
Recommended weight 15 kg
Posting data submission Use our online application at www.balikovna.cz or Balíkovna mobile application, for entry of posting data and full payment for the service.
Sending your parcel

Parcels with attached address label may be sent from any Balíkovna including AlzaBoxes

Parcels without attached address label may be sent from any Balíkovna located at post office.

Cash on Delivery Optional service for a surcharge, up to CZK 50,000
Declared value Declared value up to CZK 50,000 is free of charge
Notifications to the addressee and the sender Free of charge

Frequently asked questions

FAQ - Balíkovna na adresu - pro odesilatele

FOR RECIPIENTS

Benefits

 

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Typically, the delivery takes place the next day

No need to go somewhere to pick up your parcel! Fast delivery to your home or office. Our driver will reliably call you before the delivery attempt.  

 

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Send a classmate, neighbour, or your auntie with the pickup code to get the parcel instead of you.

You already know you will not be at home? No problem.  Anyone who can be reached at the address and gives the driver the code from the email, SMS or from Balíkovna mobile application notification may receive it.

 

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No need for binoculars

Instead, use the Track&Trace tool on our website or in the Balíkovna mobile application. You will also be notified by email about the status of your parcel.

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Depositing at pickup locations

If you are not available at the time of the delivery attempt, your parcel will be deposited at the nearest Balíkovna including boxes available 24/7.

Useful links

 

Tracking

You can track the progress of your parcel any time during transportation and delivery.

Track parcel

Balíkovna Home Delivery available at Aukro

Place orders on the largest Czech online marketplace Aukro and use our Balíkovna Home Delivery service.

Balíkovna through Aukro

Wide network of pickup locations

Balíkovna offers a wide network of 7,500 pickup locations including boxes.

 

Frequently asked questions

FAQ - Balíkovna na adresu - pro příjemce