BALÍKOVNA-BOX
Convenient sending and picking up the parcels from the boxes.
Boxes are accessible 24/7 | |
No waiting and no queues |
PICK UP | SENDING |
---|---|
Trial run starts in August 2023 |
PICK UP FROM BALÍKOVNA-BOXES
Benefits
Accessibility 24/7 | Safe pickup | ||
Fast and easy |
|
How does it work
Chose Balíkovna as the transport method from the online offer. Then select one of our partner-operated boxes. | |
You will be notified and receive the pickup code as soon as the parcel is placed in the box. | |
Come, enter the code - and the parcel is yours. Done! |
Useful links
Reduced time for picking up the parcels Parcels ready for pickup from Balíkovna-BOXes will wait for about 2 working days. Can't make it? Whoever you give the code to will pick up the parcel for you. | Payment in advance online only Parcels with COD waiting in a Balíkovna-BOX may only be picked up after a prior online card payment of the COD amount. You will not be able to open the box until the parcel is paid for. Just find your parcel in the Track parcel section of the Balíkovna website and click on the “Online card payment” button. Alternatively, use the link contained in the email notification or Balíkovna mobile application. | Parcel size and weight The maximum parcel size is 50 x 50 x 50 cm and the maximum weight is 15 kg. |
Parameters
Size category | 15 kg |
Size | Minimum 15x10.5 cm, maximum 50x50x50 cm |
Storage time | Usually 2 working days |
Tracking | Online at www.balikovna.cz or using the Balíkovna mobile application |
Compensation cover | Declared value up to CZK 50,000 is free of charge |
Cash on Delivery | Optional service for a surcharge, up to CZK 100,000 |
Notifications to the addressee | Free of charge |
PL – product list (pdf, 563kB)
Frequently asked questions
FAQ - Balíkovna-BOX ODESLÁNÍ
SENDING FROM ALZABOX
Benefits
No waiting | Excellent availability of boxes | ||
Boxes are accessible 24/7 |
|
How does it work
Stick the address label on the parcel. |
Select “Send” on the AlzaBox terminal. | |
Scan the parcel ID from the address label. |
A box will open. Place the parcel into the box. | |
Close the box. A confirmation message will be sent to your email. |
Done! Our courier will pick up and deliver the parcel. |
Useful links
Stick the address label on the parcel You need to print the address label and stick it to the parcel if you want to drop it off at a box. The entire process of sending from AlzaBox can be found here (pdf, 1MB). | One box – one parcel Only one parcel may be placed in one box even if you want to send several parcels at a time. Do not place more than one parcel into one box. The parcel won´t fit in the box? Select a larger box on the AlzaBox display. Find out how to do it here (pdf, 1MB). | Proper preparation is essential Choose a good quality packaging, check the dimensions of the parcel, and do not forget to stick the address label onto the parcel before sending it from a box. See our instructions (pdf, 840kB). |
Parameters
Dimensions | Minimum 15x10.5 cm, maximum 50x50x50 cm |
Recommended weight | 15 kg |
Posting | Application for entry of posting data www.balikovna.cz or Balíkovna mobile application and full payment for the service |
Sending the parcel | From any AlzaBoxes, you can find out their location at www.balikovna.cz |
Cash on Delivery | Optional service for a surcharge, up to CZK 50,000 |
Declared value | Declared value up to CZK 50,000 is free of charge |
Notifications to the addressee and the sender | Free of charge |
PL – product list (pdf, 563kB)