BALÍKOVNA-BOX

Convenient sending and picking up the parcels from the boxes.
 

ikona OK    Boxes are accessible 24/7
ikona OK    No waiting and no queues
 

PICK UP
FROM BALÍKOVNA-BOXES

SENDING 
FROM ALZABOX

Trial run starts in August 2023

 

PICK UP FROM BALÍKOVNA-BOXES

Benefits

 

ikona OK 

Accessibility 24/7
Most boxes are located at easy-to-access places allowing you to pick up your parcel at any time.

ikona OK 

Safe pickup
The boxes are under camera surveillance.

ikona OK

Fast and easy
Pick up your parcel without unnecessary queuing or waiting.

 

 

 

How does it work

Chose Balíkovna as the transport method from the online offer. Then select one of our partner-operated boxes.

You will be notified and receive the pickup code as soon as the parcel is placed in the box.

Come, enter the code - and the parcel is yours. Done!

Useful links

Reduced time for picking up the parcels

Parcels ready for pickup from Balíkovna-BOXes will wait for about 2 working days.

Can't make it? Whoever you give the code to will pick up the parcel for you. 

Payment in advance online only

Parcels with COD waiting in a Balíkovna-BOX may only be picked up after a prior online card payment of the COD amount. You will not be able to open the box until the parcel is paid for. Just find your parcel in the Track parcel section of the Balíkovna website and click on the “Online card payment” button. Alternatively, use the link contained in the email notification or Balíkovna mobile application.

Parcel size and weight

The maximum parcel size is 50 x 50 x 50 cm and the maximum weight is 15 kg.

Parameters

Size category 15 kg
Size Minimum 15x10.5 cm, maximum 50x50x50 cm
Storage time Usually 2 working days
Tracking Online at www.balikovna.cz  or using the Balíkovna mobile application
Compensation cover Declared value up to CZK 50,000 is free of charge
Cash on Delivery Optional service for a surcharge, up to CZK 100,000
Notifications to the addressee Free of charge

PL – product list (pdf, 563kB)

 

Frequently asked questions

FAQ - Balíkovna-BOX ODESLÁNÍ

 

SENDING FROM ALZABOX

 

Benefits

ikona OK 

No waiting
Just scan the address label, open the box, insert the parcel and – go. No queues. No waiting.

ikona OK 

Excellent availability of boxes
You can find a box almost anywhere including at petrol stations, near bus and tram stops and stations or in shopping centres.

ikona OK

Boxes are accessible 24/7
Most boxes are located at easy-to-access places allowing you to drop off your parcel at any time.

 

 

 

How does it work

Stick the address label on the parcel.

Select “Send” on the AlzaBox terminal.

Scan the parcel ID from the address label.

A box will open. Place the parcel into the box.

Close the box. A confirmation message will be sent to your email.

Done! Our courier will pick up and deliver the parcel.

 

Useful links

Stick the address label on the parcel

You need to print the address label and stick it to the parcel if you want to drop it off at a box. The entire process of sending from AlzaBox can be found here (pdf, 764kB).

One box – one parcel

Only one parcel may be placed in one box even if you want to send several parcels at a time. Do not place more than one parcel into one box.

The parcel won´t fit in the box?

Select a larger box on the AlzaBox display. Find out how to do it here (pdf, 764kB).

Proper preparation is essential

Choose a good quality packaging, check the dimensions of the parcel, and do not forget to stick the address label onto the parcel before sending it from a box. See our instructions (pdf, 840kB).

Parameters

Dimensions Minimum 15x10.5 cm, maximum 50x50x50 cm
Recommended weight 15 kg
Posting Application for entry of posting data  www.balikovna.cz or Balíkovna mobile application and full payment for the service
Sending the parcel From any AlzaBoxes, you can find out their location at www.balikovna.cz
Cash on Delivery Optional service for a surcharge, up to CZK 50,000 
Declared value Declared value up to CZK 50,000 is free of charge
Notifications to the addressee and the sender Free of charge

PL – product list (pdf, 563kB)

 

Frequently asked questions

FAQ Balíkovna -BOX VYZVEDNUTÍ