Track & Trace
On this page you can check the status of any trackable item that you sent through the post.
The following services can be tracked: Parcel Delivery To Post Office, Parcel Delivery To Hand, EMS, Insured Parcel, Insured Letter (domestic or international), etc.
Starting from 15 November 2011 you can use our Track&Trace service - to check both the posting and delivery of your mail (posted after 15 November 2011 inclusive) - also with Registered Mail (trial run).
In accordance with the terms and conditions of the Track&Trace service, the Czech Post is liable for displaying those statuses of consignments, which originate in the territory of the Czech Republic.
As soon as the consignment leaves the territory of the Czech Republic, any information about the status of the consignment depends on information provided by the foreign operator.
If the foreign operator fails to deliver information to the Czech Post, the Track&Trace application can display no information about the consignment status originated outside the territory of the Czech Republic.
The Czech Post is therefore not liable for data provided by foreign operators.
Also please note that certain foreign operators do not enable Track&trace services within their territories.
Explanatory notes on customs clearance (pdf, 112 kB)
How do I use Track&Trace?
Please enter the posting number or the original code of the country of posting. Make sure you use the proper format (e.g. "bo1234567890c"). Click on “Send the form.”
The code of the service (i.e. the letters at the beginning or end of the posting number) is essential for tracking. It is a part of the posting number that helps us track your item. You can start tracking your item on (or even before) the day next to the posting.
The standard format of a posting number (e.g. DR1234567890C) includes:
- Prefix, i.e. code of service (normally two letters, e.g. DR - Parcel Delivery To Hand);
- Code of the item, i.e. 9 or 10 digits; and
- Suffix, i.e. the type of sender’s code (e.g. C) or the ISO code of the country of origin (e.g. GB for Great Britain and Northern Ireland).
Items posted abroad may come with a different format of code, specific to the country of origin.
You can use upper- or lowercase letters to enter a posting number containing letters.