Other services

Most of these services are available to our loyal clients and addressees, i.e. those to whom we deliver consignments.

Customer Card - BUSINESSES

Customer Card provides Czech businesses with many benefits. Apply for your Customer Card to obtain a number of benefits which will make sending of consignments easier and time- and cost-effective. The card is available free of charge.

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Customer Card - INDIVIDUALS

Do you want to save money and time? Are you sending registered letters or packets and don't want to bother about posting forms? Apply for your Customer Card and get attractive DISCOUNTS and other practical benefits.

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Postbox


PostBox is an exclusive service available to Customer Card holders who can use it to send domestic Ordinary Letter and Registered Letter consignments directly from their business locations.

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Change of depositing post office for all arrived consignments

Do you find it difficult to pick up your consignments at the designated depositing post office? Why not ask for a change so that your consignments are deposited at a post office closer to your place?

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Change of place of delivery (Redirection) for all arrived consignments

Did you move and have not managed to inform your friends and authorities yet? Use Redirection. Your consignments will be redirected to any designated address in the country for up to 6 months (with a possible extension).

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P.O.BOX - lockable post office box

Pick up your consignments without waiting! Apply for a P.O.Box (lockable post office box) at any post office equipped with them.

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Notification of parcels

The Alerts service provides electronic (SMS or email) alerts of delivery. The addressee will be notified, free of charge, of the date of parcel delivery/depositing, COD amount, etc.

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Redelivery

Your consignment can be redelivered on request, by standard or special delivery. Just call us at the telephone number given in the Notice or fill in the online form and send it to us.

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Online Change of Delivery Instructions

Use our innovated online application to change delivery instructions to meet your needs.

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Afternoon parcel delivery

Use our online application to simply check whether your address belongs to the locations where afternoon parcel delivery is available.

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Longer collection time

Do you already know that you will not be able to pick up your consignment deposited at the post office within the time limit given in the Notice? Why not use the Longer Collection Time service to extend the limit up to 15 days?

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Recipient card

Recipient card can be issued to individuals or legal entities. The card enables them to authorise a person to receive consignments or money on their behalf at any post office in the country.

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