Express Parcel Delivery
- Unrivalled express delivery of documents and goods weighing up to 10 kg.
- Same-day delivery of parcels posted before 10 a.m.
- Available within Prague and within regional capitals.
- You can post your parcel at certain post offices in Prague or regional capitals.
- Convenient price thanks to new, sophisticated logistic processes of ours and our partners.
- The basic price covers compensation up to the declared value (max. CZK 50,000).
- Single price, regardless of distance and weight.
- Permanent communication with the addressee. Unlike our competitors, we will keep your parcel at the destination post office waiting to be picked up by the addressee if it suits the addressee better.
- You can order pickup from your premises to avoid coming to a post office.
- Cash-on-delivery service ordered with Express Parcel Delivery means that the COD amount will be collected from your customer on the day of posting.
We can come again
If the first delivery attempt fails, the addressee can arrange for redelivery at a more convenient time.
What if the addressee refuses to accept the parcel on the same day, or if the first delivery attempt fails?
If the first delivery attempt fails or if the addressee refuses to accept the parcel on the same day, we will deposit the parcel at the destination post office for pickup and send an SMS or email alert to the addressee.
You can keep track of your parcel
With the Track&Trace tool on our website you can keep an eye on your parcel. We will monitor the progress of your parcel from sending to receiving. You can do the same.
You can have a proof of delivery of your parcel to the addressee
If the addressee fails to pick up the parcel despite a second notice, your parcel will be sent back to you free of charge. With the e-Return Receipt service, you will receive an SMS or email alert informing you about delivery or return of your parcel.
What if the addressee is on holiday?
The addressee can simply order a Longer Collection Time of 7 instead of the standard 3 days.
|Address||Fill in the address details in the address label provided by us free of charge.|
|Certificate of posting||Fill out a certificate of posting (posting form or bulk posting form if you post more than one parcels). You must add the addressee's contact details (mobile phone). We will use them to inform the addressee free of charge about the arrival of the parcel and arrange for its delivery.|
|Certificate of receipt||Your parcel will be delivered to the recipient only against certificate of delivery.|
|Compensation cover||The basic price already includes compensation for loss, damage or part loss up to the declared value (maximum CZK 50,000).|
|Maximum weight||Maximum weight is 10 kg (weight precision on posting: 100 g).|
|Minimum size||Minimum size is 15x10.5 cm (rolls: 15x3.5 cm).|
|Maximum size||Maximum dimension: 100 cm. The total of all three dimensions may not exceed 190 cm.|
Additional services - optional
|Redelivery||If the first delivery attempt fails or if the addressee refuses to accept the parcel on the same day, the addressee can arrange for standard or special redelivery.|
|Cash-on-delivery||The COD amount will be collected from the recipient and paid out to the sender in cash or by bank transfer.|
|No-Card Cash on Delivery||This service is available only if you post your parcel with a data file containing all details. No paperwork is required.|
|Return Receipt||The sender will receive a certificate of receipt of the parcel by the addressee.|
|e-Return Receipt||The sender will receive an SMS or email alert of receipt of the parcel by the addressee.|
|Longer Collection Time||The standard time for collection of an item from the post office is 3 days. The sender may order a longer collection time of up to 7 days.|
|No Longer Collection Time||This service allows the sender to preclude the possibility that the addressee asks for a longer collection time (up to 7 days)|
Czech Post's Discount Programme - directly to you!
Become our contract customer and get a discount for your loyalty. Our contract customers can use these and a range of other benefits.
- Volume-based discounts
Discounts are provided on the basis of the total monthly spend for the mailed parcels.
- Technology-related discounts'
Discounts for electronic, more efficient posting.
Do you need more information or specific services?
For more information about our services, prices and other options you can:
- call our information operators at +420 954 292 102
- visit any post office
- contact our sales representatives listed on www.ceskaposta.cz